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What is the AutoShip program?

Our AutoShip program allows you to receive a 15% discount off of your order of NuVet Plus® and 10% off of your order of NuJoint Plus®. It is an automatic refill of your NuVet Labs® supplements and the shipping frequency is calculated according to the number of pets you have and how many supplements they each get per day. As long as you stay on the program you will continue to receive the discount, although you may cancel at any time for any reason with no cancellation fees or penalties.

The manufacturing process of pet food is essential to keeping the quality of food high. Pet foods that are cooked (almost all) tend to kill off vital and naturally occurring nutrients from many of the ingredients. For instance, vegetables, when you cook them, you’re cooking away crucial minerals, enzymes, and vitamins. This is why many food companies may add synthetic vitamins. Unfortunately, synthetic vitamins are not absorbed the same as are natural vitamins (like those contained in the NuVet Plus®). NuVet Labs uses a “cold processing” method in our manufacturing practices and none of our ingredients are exposed to heat, which removes crucial nutrients in the natural ingredients. Take, for example, the chicken liver. We use real chicken liver that is paddle-dried using a patented process. This ensures the fragile Vitamins A, E, B1, Digestive Enzymes and Omega Fatty Acids are not destroyed. The “cold-processing” of NuVet Plus® ingredients also ensures it is easy on the metabolism of your pet (easy to absorb and process). This is why the multivitamin supplement is still necessary and beneficial for your pet, even if they are getting a good dog food. Even good dog food uses grains and by-products, so make sure you read your pets dog food label before purchasing.
Depending upon your location and what day of the week you ordered, (ie. Friday as opposed to a Monday), your package should arrive by ground transportation between 3 to 7 business days. Expedited shipping is available upon request with a customer service representative.

NuVet Plus® and NuJoint Plus® can be given at any time of day, with or without food. They can even be given as a treat, once daily. NuVet Plus® and NuJoint Plus® contain natural (non-synthetic) ingredients that will not have any negative reactions with any medications your pet may be taking.

Please contact our Customer Service department to obtain specific dosage recommendations for pet specific needs. The recommended maintenance dosage of NuVet Plus® for a pet that weighs less than 5 lbs. is a half wafer/serving daily. Pets from 5-100 lbs. require one wafer/serving per day, and dogs over 100 lbs. should be given two wafers/servings daily. For those pets with special needs, we typically recommend that you temporarily increase the standard maintenance dosage listed on the bottle and speed the process to optimal health. The initial loading dosage we recommend is dependent upon your pet’s weight. Please contact our Customer Service department with any questions.
Yes. If you are interested in using this form of payment, please first contact our customer service department. To submit your payment via PayPal, please direct the payment to paypal@nuvet.com. However, AutoShip orders must be paid for using either a credit or debit card.
We have a 60-day return policy. You must call our office to obtain a Return Authorization number before returning any product to us. Once we have received the returned product to our facility, we will issue a refund to the original method of payment used. If after trying the product you are not satisfied, you may return it for a refund of the product price. To receive a refund, you must first contact our office for a Return Authorization number. The RA number and the account holder’s first and last name must be clearly marked on the outside of the package. The customer is responsible for return shipping charges. Customers will receive a refund for the product cost (less shipping & handling) and a 20% destruction fee will apply. Due to safety regulations, this destruction fee applies whether or not the bottles have been opened. Please contact a Customer Service representative for more information.
NuVet® products are natural supplements made from the finest ingredients. They are guaranteed for purity, safety, and effectiveness. As with people, it is possible for pets to be sensitive to an ingredient in any food based product. If your pet has a known food allergy, we recommend reviewing our ingredient list prior to purchase.

Recommendations

Can you recommend a good dog food?
Since we are not the manufacturer of any dog foods, we generally do not feel comfortable recommending a particular brand, since there may be things about the product we do not know, and we cannot guarantee its’ safety or quality. However, here are some general guidelines for you to follow. A good dog food should have: i. Whole meat as the first few ingredients (chicken, turkey, lamb, fish, venison, etc.) ii. No corn or wheat iii. All-natural ingredients iv. No preservatives (BHA, BHT, Ethoxyquin, etc.) v. No by-Products
NuVet Plus® for Canines is specially formulated for dogs and NuVet Plus® Feline Formula was specifically created for cats. It is always best to give your pet the supplement that was made just for them.

Safety

Are there any negative side effects?
NuVet® products are natural supplements made from the finest ingredients. They are guaranteed for purity, safety, and effectiveness. As with people, it is possible for pets to be sensitive to an ingredient in any food based product. If your pet has a known food allergy, we recommend reviewing our ingredient list prior to purchase.
No, NuVet® products are safe and will not interfere with vaccines or prescription medications. We have never had an incident of this nature since our products entered the market in 1997, as their ingredients are natural. However, if you are concerned about a medication your pet is taking, please consult with your Veterinarian to confirm there will be no interaction. Your Veterinarian may also contact us for any questions or concerns.
Yes, NuVet® products are completely safe to use with pregnant females, since the product made of natural ingredients. We especially recommend using NuVet Plus® in these cases, since it will safely provide all the essential vitamins, minerals, amino acids, and antioxidants that are particularly necessary for dogs (while passing the nutrients to the puppies as well).
Puppies can begin taking NuVet® products once they are weaned from their mother and are ingesting solid food. Our products are natural and completely safe for dogs of all ages.

General Health

Can my dog take too much?
NuVet Plus® is specially formulated to provide the most essential of ingredients for optimum nutritional health. Everything in NuVet Plus® is good for your pet and absolutely safe as it is derived from natural sources. Although your dog can’t take an overdose of NuVet®, just like any type of food or supplement, they should only take what they need and the recommended amount. If you have a more involved question, please contact our Customer Service Department. The number and email is listed on our website.
NuVet Plus® and NuJoint Plus® can be given at any time of day, with or without food. They can even be given as a treat, once daily. NuVet Plus® and NuJoint Plus® contain all-natural (non-synthetic) ingredients that will not have any negative reactions with any medications your pet may be taking.

Keep Your Pet Healthy & Save $$$

Use our exclusive NuVet link and activate Auto-Ship to unlock special savings.

Join our list and we’ll send you the official NuVet savings link so you can set up auto-ship and never miss a dose — while keeping more money in your pocket.